How it works
Three steps. No disruption.
STEP 01
Connect
Opsima connects to designated WhatsApp groups via WhatsApp Business API.
STEP 02
Extract
AI extracts equipment IDs, fault descriptions, technician names, locations, parts, and timestamps.
STEP 03
Sync
Structured records push into your ERP, CMMS, or Opsima dashboard.
Capabilities
What Opsima enables.
Group Monitoring
Connect to specific WhatsApp groups used by maintenance and operations teams.
Image & Video Processing
Photos of faults, damage, and meter readings are processed and linked to records.
Voice Message Transcription
Voice notes sent by technicians are transcribed and processed.
Multi-language Processing
Messages in any language are processed and structured.
Conversation Threading
Related messages about the same event are grouped into one record.
Location Data
Shared locations captured and linked to equipment events.
Common use cases
- Maintenance event capture from WhatsApp
- Equipment status updates
- Photo-based inspection documentation
- Voice note transcription
- Parts request tracking
Industries
All industries where field teams use WhatsApp
FAQ